Privacy Policy
Last updated: November 13, 2025
At TMT's Coconut Cruisers, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our car rental services and website.
Personal Information
When you book a rental or contact us, we may collect:
- Name and contact information (email, phone number, address)
- Driver's license number and expiration date
- Payment information (processed securely through our payment partners)
- Rental history and preferences
- Insurance information
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our site
- Referring website addresses
We use the information we collect to:
- Process and manage your car rental reservations
- Communicate with you about your booking and provide customer support
- Process payments and prevent fraudulent transactions
- Send booking confirmations and rental reminders
- Improve our services and website functionality
- Comply with legal obligations and insurance requirements
- Send promotional offers (only with your consent)
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our business (payment processors, email services, etc.).
Legal Requirements
We may disclose information if required by law, court order, or government request, or to protect our rights and safety.
Insurance Purposes
We may share information with insurance companies in the event of an accident or insurance claim involving our vehicles.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Secure Payment Processing
All payment information is processed through PCI-compliant payment partners. We do not store complete credit card information on our servers.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Rental records are typically maintained for 7 years in accordance with Bahamian business record requirements.
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal requirements)
- Object to or restrict certain processing of your information
- Opt-out of marketing communications at any time
- Request a copy of your personal information in a portable format
To exercise any of these rights, please contact us using the information provided below.
Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. Cookies are small data files stored on your device.
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
Our services are not intended for individuals under the age of 21. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
TMT's Coconut Cruisers
Deadman's Cay, Long Island, Bahamas
Email: info@tmtsbahamas.com
Phone: +1 (242) 472-0016
By using our services, you acknowledge that you have read and understood this Privacy Policy.